FAQs

Visiting Biola

What are the nearest airports to Biola?

The most popular airports used by Biola student are Los Angeles International (LAX) and Orange County (John Wayne). Long Beach, Ontario and Burbank airports are also near the campus. For specific directions to and from these airports, please refer to Airport Directions on our web page.

Biola does not offer a shuttle service to/from local airports. Students can refer to the "Ride Board" on MyBiola to make arrangements with other students to carpool. Students could also consider using the City Bus and Metro Rail Green Line system (visit MTA's website). Primetime Shuttle also offers a Biola discount at 1-800-REDVANS.

Where should I stay when I visit my student?

There are several hotels in the local area that offer discounts to parents and family members of Biola students. For a complete listing, visit our local hotels page.

It is not recommended that parents stay in their student's residence hall room. However, students are permitted to have overnight guests of the same gender. Those guests are limited to three total nights in University housing per semester and must have consent of all roommates. Guests must register with the Resident Director or Resident Assistant.

How often should I visit my student? How often should they come home during the semester?

There are a variety of factors that must be considered when determining how frequently parents visit their students and how often students visit their parents. This is of course an individual decision between students and their parents, however, we do have a few suggestions.

Come to Family Weekend! This is a special event that is scheduled each October where parents have the opportunity to visit campus and experience their student's home away from home as well as see the best of what Biola has to offer! The timing of this event is planned to give your student enough time to settle in, but also it's planned at a time when many students start to get a little homesick.

Visit your student, but please: no surprises. Homework, jobs and social activities tend to fill up a student's schedule. Allow your student time to plan ahead.

When is Family Weekend and why should I attend?

Family Weekend is held in October, about six weeks into the semester. It's a great time of year to see your student's environment, meet their friends and visit their favorite classes. It also falls around midterms when students often need some encouragement and to see a face from home.

Parents, siblings, grandparents and any other family members are highly encouraged to come. It's a valuable time for both you and your student to interact and help make their Biola experience more complete.


Holiday Breaks

When are Biola's vacations?

Please refer to the Academic Calendar for specific holiday dates for each academic year. The University is closed on the following holidays: Labor Day, Thanksgiving, Christmas, New Year's, Martin Luther King Day, Good Friday, Easter, Memorial Day and Independence Day. Classes are not in session during the Torrey Memorial Bible Conference in October and the Missions Conference in March, however students are required to attend conference sessions during those events.

When should I make travel arrangements for my student to come home for the holidays?

Please refer to the Academic Calendar for specific holiday dates. Check with your student regarding when tests, finals, papers and important lectures are scheduled prior to making arrangements. We do encourage you to make your travel arrangements early, especially during the holidays, so your student leaves and arrives to campus at the appropriate times.

If your student needs a ride home or even to the airport, be sure to have them check the "Ride Board" on MyBiola to make arrangements with other students to carpool. Biola does not offer airport shuttle services.

Can students stay in the residence halls during vacations?

During the Fall and Spring semesters students may stay in their residence hall through vacation times excluding Christmas Break. While dorms are open during Thanksgiving and Easter Break, the Cafeteria is not open for service during those holidays. Click here to view important housing dates.

Christmas Break ends January 4 and students who have opted-in for Interterm Housing may return to their dorm rooms. Residence hall housing for Interterm and summer as well as apartment housing for Christmas must be arranged for separately and is subject to the relevant fee structures. For more housing information, view the Housing Handbook.

When should my student return to campus following the Christmas and New Year's Holiday Break?

If your student is returning for Spring Semester, but not Interterm, they may check in starting on January 2, 2017. For other important dates like these, please click here.

Can my student store boxes or other items on campus during the summer months?

The university does not provide any storage for students’ belongings. You can ship boxes to campus prior to Welcome Week, contract with a portable container provider such as PODS or Public Storage, or rent local short-term storage for your student’s summer storage needs.

If you have boxes shipped, address them with your student’s name and 13800 Biola Avenue, La Mirada, CA 90639. Boxes may be picked up at the on-campus post boxes next to the Student Union Building.

If you send your student’s belongings in a portable storage container please check first with Facilities Services (562-903-4897) and Campus Safety (562-903-4877) about on-campus locations for the drop-off. We often repave and re-stripe parking lots during the summer months and we’d like to be certain your container won’t wind up in the middle of a project.

You can obtain a list of local self-storage facilities from Auxiliary Services (562-903-4872). Auxiliary Services is located in the Student Services Building, across from Chase Gymnasium.

Mailing

What is my student's mailing address?

Each student is assigned a mailbox number during registration. The box number stays the same during their entire time at Biola, even if they change residence halls or move off-campus. All residential and commuter students are assigned a box that they are expected to check regularly. If mail is sent to a student without the box number, it will be delivered to the student's box, but may be delayed. Please note that their campus box is not a PO Box. Mail Services encourages the use of the student's box number to expedite delivery.

Please address mail to your student in this form:

Student's Name

Biola University

13800 Biola Ave. Box #

La Mirada, CA 90639-0001

Can I ship my student's belongings ahead of time?

Yes, student packages may be shipped ahead of time. However, due to the space constraints we ask that items be shipped no more than two weeks prior to the student's arrival on campus. Always use the student's box number on the package. If your son/daughter is a new student without a mailbox number, please put NEW STUDENT on the package.

Address packages as follows:

Your student's name

Box #____ (this is not a PO Box)

13800 Biola Ave.

La Mirada, CA 90639


Financial Aid and Accounting

What are Biola's tuition & costs?

For the most up to date and accurate figures check Tuition and Costs.

How can I find out about possible Financial Aid?

Visit the website for the Office of Financial Aid to learn about possible Financial Aid opportunities.

What are the different payment plans and methods of payment?

Click here to view information on payment plans.

What methods of payment may be used for tuition and fees?

Online: Biola accepts electronic checks.See the change on credit card payment policy.

Students: Go to my.Biola > Student Financials > Manage My Account.

Parents & Others: To make a payment, click here. Your student must grant you access as an authorized user to use this feature. To set up authorized users, students should go to my.Biola > Student Financials > Manage My Account > Authorized Users.

International Students: International Students: Biola University has partnered with Flywire in order to streamline the process of international payments.

Flywire allows you to pay securely from any country and any bank, generally in your home currency.

By making your payment with Flywire you can:

  • Track your payments from start to finish
  • Save on bank fees and exchange rates
  • Contact their multilingual customer support team with any questions, day or night

To get started, click or go to biola.flywire.com to begin the payment process.

By mail: Checks may be mailed to the Accounting Office, 13800 Biola Ave, La Mirada CA 90639. Be sure to include the student name and ID number.

Please note that all returned checks will be assessed a $25.00 fee.

Visit the Accounting Department Website for more details.

FERPA/Privacy Release: In order for account counselors to discuss finances with parents, students must set them up as Authorized Users. Students will find this info at my.biola.edu under Student Accounts / Manage My Account. Students can set up parent access by setting them up as an Authorized User. However, this function only applies to their student account. When parents log in, it will take them to the payment gateway, where the student account info resides.



Student Privacy/FERPA

What is FERPA?

FERPA stands for The Family Educational Rights and Privacy Act and affords students certain rights with respect to their education records. These rights include:

1.The right to inspect and review the student's education records within 30 days of the day the University receives a request for access.

2.The right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.

3.The right to provide written consent before the University discloses personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent. “Directory Information” however, is generally available to third parties unless otherwise requested by the student.

4.The right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with the requirements of FERPA.

Learn more about FERPA.

Will I receive a copy of my student's grades?

No. Due to a federal privacy regulation called FERPA, students and only students are given their grade report. Students are encouraged to share their grades with their parents, but Biola is unable to release that information to anyone other than the student. Learn more about FERPA.

Grade reports will be available to the student on my.biola at the end of each academic term. Students may access their grades on-line or they may request a printed paper report at the end of the term from the Registrar's Office.


Misc.

What should my student pack when moving on-campus?

Housing has provided a full list of do’s and don’ts when it comes to packing for college which you can find here.

What internet or e-mail service is available on campus?

Google Apps for Education is a package of online tools that makes communicating and collaborating easier and more efficient. The cornerstone of Google Apps is Gmail, Google’s web-based email program, which integrates with Google Calendar, for coordinating schedules, and Google Docs, for creating and sharing documents, All of these services are hosted online, so email, documents, and calendars are always accessible from any computer.

Internet access is free on campus. All of our residence hall rooms (as well as the computer lab and library) are wired with Ethernet for high-speed (broadband) communication with both the Biola intranet and the Internet.

For Frequently Asked Questions about Google Apps and other computer questions visit Biola's FAQs.

What churches are near the campus?

Biola does not have a Sunday service on campus because we desire for students to get involved in a local church in the community. There are a variety of churches in the local community as well as throughout the greater Los Angeles and Orange County areas that Biola students attend. For a listing of churches near Biola, refer to the Department of Christian Formation and Ministry.

What alternatives are available to students who cannot attend a meal at the assigned time due to a class or work conflict?

Students who cannot attend a meal because of scheduling problems may sign up for a sack lunch in the Cafe Biola office. The sack lunch is prepared by the food service staff and a time is scheduled for the student to pick it up.

The Talon, Eagle's Nest, the Soaring Eagle, Heritage Café and Blackstone Café also offer food service for students. Most are open all day and evening, Monday through Friday, with additional hours on Saturday and Sunday. Students may use Flex Points,cash, credit or “meal equivalencies” to eat in the on campus eateries.

Learn more about Biola's food services.

How can my student get around town if they do not have a car?

Biola offers a free shuttle service for students on Thursday-Sunday. Click hereto view the schedule and pick-up locations.CarShare (formerly WeCar) is a short-term rental program for students to rent a car on campus for a low hourly rate.

The City of La Mirada offers a dial-a-ride service which operates on weekdays and Saturday for a very low cost. For a complete listing of their schedules and services, check out the City of La Mirada website. Look under 'Community Services' and then 'Transit'.

Students can also refer to the 'Ride Board' on MyBiola to make arrangements with other students to carpool.

Who should I contact in case of crisis situation, i.e. earthquake, fire, flood?

Biola has a detailed, well prepared plan to meet the needs of the Biola community in case of an emergency. This plan includes Emergency Response Teams, composed of university specialists, to address different aspects of any problem; routine fire drills practiced once a month in dorms where students are informed of evacuation plans; Building Coordinators assigned to coordinate emergency preparedness for every building on campus. There is an emergency hotline at (562) 903-4727, and a Communication Department to keep the public informed.

How can parents get involved at Biola?

We want parents to be involved in supporting their students at Biola! There are a variety of ways that parents can serve students and other Biola parents. There is a Parent Council, composed of 24+ members, that represents a cross-section of the student population. Get more information on our Parent Council.

To stay connected with the University parents, sign up to be part of our twice monthly parent e-mail news update and monthly “Parents in Prayer” email group.

Parents are also encouraged to attend Family Weekend in October each year and sporting events or music performances on campus or in your local area.

Parents also have the opportunity to give to Biola out of their financial resources through the following funds:

Biola Fund: Benefitting student affordability now and into the future

Parent Benevolent Fund: The purpose of the Parent Benevolent Fund is to provide compassionate assistance to students in emergency situations. Examples of such would be travel expenses to a funeral of immediate family member, medical emergencies, mental health needs and financial exigency.

Visit our development website for more information.

What Career Development help is available to my student?

As a part of the division of Student Success, the Career Center exists to educate and equip students and alumni to discern their life goals and design an engaging learning experience in preparation for meaningful work and calling.

The Career Center provides assistance in choosing a major and career path, internship and job search coaching, resume assistance, career assessment and graduate school planning. Additionally, they conduct employer outreach and manage unique job/internship postings through Handshake.

Are there health services available on campus?

The Student Health Center provides confidential health services for all registered students. Consultation with a physician or nurse is free, however there is a fee for medications or specific treatments. There are 45 items available in the Health Center waiting room for self-care at no cost. For office hours or contact information, including a list of local hospitals, check out the Health Center website.