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  • Phone
    (562) 903-4740
  • Email
    it.helpdesk@biola.edu
  • Location
    Metzger Hall, Lower Level, East Wing of Building 43

Office Hours

  • Technology Services

    List of IT Services. Send us an email if you can't find what you are looking for. 

    Location and Hours

    Information Technology Office (Metzger) 

    8 a.m.–5 p.m. (Monday–Friday)

    IT Helpdesk (Tech Commons in Library)

    8 a.m.–5 p.m. (Monday–Friday)

    Schedule an Appointment

    Use this link to schedule a remote or in-person appointment with us (via Zoom). For more information on how to use this service see the IT Helpdesk Remote Support page.

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Employment Opportunities 

We are committed to the mission and vision of Biola University and we are looking for IT professionals who share these values and want to join our team. Working in education is demanding and we help equip you in your professional growth by investing in your training and development. Apply today. 

Open Positions

Business Systems AnalystBiola's Advancement and IT teams are looking for an professional with business and systems skills to manage Advancement's enterprise  systems. Apply here
Instructional Technology SpecialistWe are looking for an A/V Engineer. Experienced with Crestron? Interested in working with faculty and students? Want to modernize Biola's classrooms? Apply here.
IT Helpdesk Representative

We are looking for a friendly, smart, and outgoing team member who can work part-time at the IT Helpdesk. Excellent opportunity to serve Biola's faculty, staff, and students. Apple here.

Software Engineer (DevOps Engineer)Interested in working on an Agile team? Developing in Ruby? Interested in working with Ansible, Kubernetes, and Docker? Want to build great tools. Apply here
Systems EngineerInterested in helping Biola move to the cloud? Developing DR/BC solutions that will ensure Biola's future? Using automation tools like Ansible? Apply here
Systems, ManagerWe are looking for a leader who knows systems infrastructure and has a desire to lead a team of smart, able engineers. Apply here.


    Classroom & Instructional Tech Help

    Classroom Training & HelpCreate an appointment and we'll meet in the classroom
    Video Chat Tech SupportScan the QR code posted in the classroom for instant video chat
    After Hours On Call HelpCall 562-903-4740 and use the After Hours prompt
    Remote Computer Screen sharingSchedule a remote computer screen sharing appointment
    Microphones for the ClassroomComplete the Instructional Technology Form
    Zooming Student into ClassInstructions on how to Zoom a student into a class session
    In Person HelpVisit Tech Commons in the Library


        Department Members

        Beth Arnoult
        Senior Programmer/Analyst
        Joshua Barber
        Technology Services Specialist
        Manager, Business Systems
        Senior Software Engineer
        James Calley
        Director of IT Services
        Emanuel Ceausu
        Infrastructure Technician

        View All Members