- Phone
(562) 903-4740 - Email
it.helpdesk@biola.edu - Location
Metzger Hall, Lower Level, East Wing of Building 43
Office Hours
Information Technology Office (Metzger)
8 a.m.–5 p.m. (Monday–Friday)
IT Helpdesk (Metzger)
8 a.m.–5 p.m. (Monday–Friday)
During the Campus Closure, the IT Helpdesk is open for appointments but not for unscheduled visits.
Please schedule either a remote or in-person appointment with us.
Remote screen sharing appointments use Zoom to provide us with access to your computer, remotely. For more information on how to use this service see the IT Helpdesk Remote Support page.
Published by this Department
- Find helpful information for current students
Follow Us
Get Help!
- Create a web conferencing remote screen sharing appointment with the IT Helpdesk.
- Looking for information on Google 2-Step Verification? Locked out of your account? Contact the IT.
Services
Faculty, staff, and students use this link to find a list of IT Services. Let us know if you can't find what you are looking for by sending an email to it.helpdesk@biola.edu.
Students
- Need a computer or hotspot? Complete the Basic Needs Assessment form
- Instructions on how to connect to the wireless network
Faculty
- Find the latest updates on Zoom, Classroom Technology, and training opportunities at the Remote Education Services Guidebook on My Biola.
Faculty and Staff
- Use the Software Request form to order specialized software.
- Use the Zoom account upgrade request form to request that a Biola Zoom account be upgraded from a Basic (free) account to a Licensed (paid) account.
- Find a list of IT forms on My Biola.
Department Members
Beth Arnoult
Sr. Programmer/Analyst
Joshua Barber
Technology Services Specialist
IT Business Systems Analyst, CRM
Senior Software Engineer
James Calley
IT Client Services Manager
Emanuel Ceausu
Infrastructure Technician