- Phone
(562) 903-4740 - Email
it.helpdesk@biola.edu - Location
Metzger Hall, Lower Level, East Wing of Building 43
Office Hours
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Technology Services
List of IT Services. Send us an email if you can't find what you are looking for.
Location and Hours
Information Technology Office (Metzger)
8 a.m.–5 p.m. (Monday–Friday)
IT Helpdesk (Tech Commons in Library)
8 a.m.–5 p.m. (Monday–Friday)
Schedule an Appointment
Use this link to schedule a remote or in-person appointment with us (via Zoom). For more information on how to use this service see the IT Helpdesk Remote Support page.
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Employment Opportunities
We are committed to the mission and vision of Biola University and we are looking for IT professionals who share these values and want to join our team. Working in education is demanding and we help equip you in your professional growth by investing in your training and development. Apply today.
Open Positions
| Business Systems Analyst | Biola's Advancement and IT teams are looking for an professional with business and systems skills to manage Advancement's enterprise systems. Apply here. |
| Instructional Technology Specialist | We are looking for an A/V Engineer. Experienced with Crestron? Interested in working with faculty and students? Want to modernize Biola's classrooms? Apply here. |
| IT Helpdesk Representative | We are looking for a friendly, smart, and outgoing team member who can work part-time at the IT Helpdesk. Excellent opportunity to serve Biola's faculty, staff, and students. Apple here. |
| Software Engineer (DevOps Engineer) | Interested in working on an Agile team? Developing in Ruby? Interested in working with Ansible, Kubernetes, and Docker? Want to build great tools. Apply here |
| Systems Engineer | Interested in helping Biola move to the cloud? Developing DR/BC solutions that will ensure Biola's future? Using automation tools like Ansible? Apply here |
| Systems, Manager | We are looking for a leader who knows systems infrastructure and has a desire to lead a team of smart, able engineers. Apply here. |
Classroom & Instructional Tech Help
| Classroom Training & Help | Create an appointment and we'll meet in the classroom |
| Video Chat Tech Support | Scan the QR code posted in the classroom for instant video chat |
| After Hours On Call Help | Call 562-903-4740 and use the After Hours prompt |
| Remote Computer Screen sharing | Schedule a remote computer screen sharing appointment |
| Microphones for the Classroom | Complete the Instructional Technology Form |
| Zooming Student into Class | Instructions on how to Zoom a student into a class session |
| In Person Help | Visit Tech Commons in the Library |