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Health Services & Insurance

Report medical emergencies to Campus Safety: 5111 from any campus phone, or (562) 777-4000 from a cell phone.

Biola Student Health Center

All enrolled students, regardless of insurance status, are eligible for Health Center services. Call the Student Health Center for an appointment or drop by to pick up FREE over the counter meds. There are no fees for office visits, but medications and lab work are provided at reduced costs. Payment is required at the time of your visit. See the Health Center website for more information. Phone info: (562) 903-4841 or ext. 4841 from a campus phone.

Medical Emergency

Report all on-campus medical emergencies immediately to Campus Safety (5111). Report the nature of the medical problem, the location of the victim and your name. The dispatcher will call paramedics, Safety Officers and Health Center personnel where applicable. Safety Officers are trained in CPR and basic first aid. For more information, see the Campus Safety Handbook.

After-Hours Care

The health center lobby is open Saturdays from 11 a.m.–2 p.m. and Sundays from 4–7 p.m. (when classes are in session) so students may access the self-help medicine and supplies. Contact your Resident Director or Campus Safety at ext. 5111 from a campus phone, or (562) 777-4000 from a cell phone. We also have a list of local 'urgent care' facilities.

Health Insurance

Students arriving from other countries do not always realize the need for medical insurance in this nation, where health care is not provided by the government. Therefore, all enrolled students must during registration either:

  • Provide official proof of enrollment in a medical insurance policy that covers you in the United States, or
  • Enroll in the Student Health Insurance Plan, an accident and sickness policy that is available for students who enroll in the fall and spring semesters.

If you carry your own insurance, it is important that you understand the benefits of your medical insurance plan before you incur unnecessary costs. Always feel free to ask your health care provider if the services he or she is about to perform are covered by the medical insurance that you have.

Additionally, only go to medical facilities or emergency rooms that honor the insurance that you have selected for yourself. If you carry the student insurance offered by Biola University, visit to get the most up-to-date information on urgent care or local doctors that can serve you and keep your costs to a minimum.

Comparison of Biola Insurance vs. Home Country Insurance

We suggest that students research the types of medical insurance available in their respective countries that are valid here in the United States. This extra time spent in investigation can save you money while providing a health plan that may be even more beneficial to you as an international student.

Know What is Covered and What is Not!

Once you are covered by an insurance plan, they should provide a list for you of which doctors and facilities you may visit, and what services are covered. It is very important that you understand that the insurance company is legally required to pay for expenses that fall within the benefits that they list, but will not pay for something that is outside of those benefits. So, as you seek medical attention, make sure before you go to an urgent care facility or a doctor’s office that the expenses incurred will be covered by the benefits in your plan.

Here are the benefits covered by the Biola Health Insurance. If you purchase student insurance, it is important that you read this information.

Biola Counseling Center (BCC)

The Biola Counseling Center works to enhance the emotional well-being of students and to support their academic success and retention by providing individual, couple, and group psychotherapy, as well as educational outreach and wellness programming.

What to Expect

All Biola students hoping to set up an appointment with the BCC must first go through an in-take process with the BCC as well as participate in the ‘Therapy Essentials’ workshop hosted by the BCC. To receive further information or to make an appointment, please contact the BCC office at (562) 903-4800 or visit the BCC website.

While the in-take process and ‘Therapy Essentials’ workshop are free, formal appointments with the BCC are available at a cost per session. Please talk to a GSPD staff member if finances present an obstacle in this.