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FAQs

Reservations/Application/Contracts/Payments

How do I rent space on campus for a rental event or conference?

Please visit our application page to find the appropriate application and questionnaire for your event and organization to fill out. Send the completed application to conference.services@biola.edu.

Where do I pay for my deposits and invoices?

Links will be provided as needed for payment. If you have any questions, please email us at conference.services@biola.edu.


Conference Services Office

What are your summer office hours?

The summer office hours is from 6 a.m.–2 a.m. (seven days a week).

Where is the location and best parking to get to the Conference Services office?

The Conference Services office is located in the student union building across the way from the Biola Store. The nearest parking lot is Lot H or Structure S (view interactive campus map).


Amenities

Is there WiFi on campus?

There is guest WiFi available for free all over campus in every meeting space and dormitory.

What is in a linen packet?

The linen packet includes the following:

  • Flat Sheet
  • Fitted Sheet
  • Pillow
  • Pillowcase
  • Blanket
  • Bath Towel
  • Washcloth
  • Hand towel.

Does Biola have any medical facilities on campus?

Biola does not have any medical facilities available to outside guests. There is a Walgreens and other stores around the University. In addition, some of our Campus Safety personnel are EMT certified.

Can we use the pool?

Pool usage is available, but subject to request and varying availability throughout the summer. There is a cost to use the pool for private reservations and open swim time. View the fitness facility hours for more information.


Lodging

How many people are able to stay in a dorm room?

Generally all dorm rooms on campus are equipped for double occupancy. There are a few rooms that are singles or triple occupancy depending on the building. Your floor chart will reflect whether it is single/double/triple occupancy.

What kind of dorm rooms does Biola have?

Biola has two kinds of dorm rooms: suite style and traditional dorm style. Suite style dorms are two double occupancy rooms connected by a single bathroom (Jack and Jill bathroom). Traditional dorm style are double occupancy rooms with one or two common bathrooms (with showers) in the hallway.

Is the Conference Service team able to adjust bed height for guests?

No. However, we understand that some guests may not be able to climb a loft or bunk. In these cases, requests are submitted and is subject to availability. There is also a charge for this service.

Do the dorms have ADA Bathrooms?

Every dorm on campus has designated ADA bathrooms. If these accommodations are required, please let the Conference Services Office know and we will make the necessary arrangements.


Dining

What are the Cafeteria Summer Hours?

Note: All times are subject to change

  • Breakfast: 7:30–8:30 a.m.
  • Lunch: 11:30 a.m.–1 p.m.
  • Dinner: 5:30–6:30 p.m.

How do I order Catering or boxed lunches?

Complete the Boxed Lunch Form.


Parking/Transportation

Does Biola have golf carts availability for rent?

Biola does not offer any University golf carts for use by outside guests. If you would like to use golf carts on campus, clients must rent and figure out logistics for transportation to campus. Once on campus, Conference Services will put together a plan for making sure they are secured at night to avoid theft.

Does Biola offer shuttle services?

Biola does offer limited shuttle service upon request contingent on availability. Please reach out for rates and availability.

Where do I park on campus and what kind of parking is available?

Biola has numerous parking structures available for normal parking needs. We have limited availability for bus parking and RV/trailer/motor home parking. These require a permit and approval to be parked on campus and need to be coordinated with the Conference Services office.

Do I need a parking permit?

Yes, our office can provide one for you that you can reproduce for your guests.


Venues/Facilities/Audio/Visual

Do Biola’s recreational fields have water and electricity?

Barbour Soccer (Turf) field does not have water or electricity. However, our varsity field and community grass fields on McNally do have access to water and electricity. A request must be made to have this set up.

Does Biola have AVL Support for outside events?

Biola does have an Event Services department that is able to assist with physical setup and other technical audio visual and lighting support (AVL). This support is an additional cost which must be arranged with Conference Services prior to your conference. AVL is not included in basic rentals of University space.


Summer Conference Questions

What time do we check in or check out?

The check-in time is 4 p.m. and check-out time is 10 a.m. If a different check-in or checkout time is needed, please make this request with the Conference Services office.

What is the check-in process?

Conference organizers will pick up the keys from the Conference Services office and will distribute them as needed. If you need assistance from Conference Services for your check in, please make arrangements with the office.

What is included with the keys packets?

Every guest receives a key packet which includes one dorm room key and one colored fob. The fobs are used to access the exterior doors of the building the guest is assigned. The dorm room key is for access to the specific room within a building the guest is lodging.

What is the cost of lost keys?

The cost of losing an entire key set (key and fob) is $100.