Safety, Security & Transportation
- Residents will be issued a key for their residence hall room or apartment. Apartment keys may also open security gates and/or laundry rooms.
- Keys are never to be loaned to another individual. Violators may receive a Campus Safety citation and disciplinary action.
- Due to the potential for theft, rooms and apartments are always to be kept locked when residents are not present.
- Students who lose or have their housing key stolen during the semester, or who do not return their key at designated check-out times will be charged a rekey fee of $75. See also Check-Out Procedures > Check-Out Fines. Lost or stolen keys should be reported to the Housing & Residence Life Office.
- Students who break their room key may have it replaced for a minimum charge by reporting it to the Housing & Residence Life Office.
- Students locked out of their room or apartment may be assigned by Housing & Residence Life staff between 9:00 a.m. and midnight for a small fee ($1.00). From midnight to 9:00 a.m., or if no Housing & Residence Life staff member is available, Campus Safety may be called at (562) 903-6000. Students who continually need to be let into their room may have the lock out fee increased incrementally by Housing & Residence Life staff.
- The Card Office provides students with an official Biola ID card, known as the Eagle ID. The Eagle ID is offered as both a physical card and digital card and allows access to essential university resources. Card uses include access-controlled buildings, library privileges, on-campus dining, Biola Store purchases, printing, Fitness Center privileges, chapel attendance/spiritual development tracking, Biola Shuttle transportation and more..
- The digital Eagle ID is the default ID card type. If a student would like a physical ID in addition to or instead of a digital ID, they can contact the ID Card Office. A physical ID Card will be issued at no cost upon admission to the university. Cards are not re-issued for free each school year. With proper care and handling cards can last 5 years or more.
- Students must have their Biola Eagle ID with them at all times on campus. Eagle IDs must be presented upon request to any university faculty or staff member.
- Misplaced ID cards: Students may put a temporary hold on their physical or digital Eagle ID card to prevent unauthorized use. To mark a card lost/found, login to eAccounts, or use the Transact eAccounts mobile app from a smart phone. Alternately, students may contact Campus Safety to deactivate lost cards.
- Replacement physical ID cards can be purchased for $20 in the ID Card Office, located in the Student Services Building.
- Biola Eagle ID cards may not, under any circumstances, be given to another individual for use. This includes, but is not limited to, allowing another to use the ID card to access buildings or gates on campus, use a dining plan, or use the Library. Loaning an ID card to another individual is a security risk and will result in disciplinary action.
- Students who misrepresent themselves through use of another’s ID Card or linked accounts will be subject to disciplinary action.
- No photos, stickers or other decorations are to be placed on physical ID cards, otherwise they will be considered to be invalid. If an ID card is deemed invalid by any department on campus, a new ID card will be made at the student’s expense.
Community Contacts by Campus Safety Personnel
- Students must keep their Eagle ID mobile ID or ID card on hand at all times. Campus Safety officers regularly contact individuals to ascertain their purpose on campus. Students may be contacted as part of ongoing efforts to keep the campus safe.
- If an officer asks for identification, students should provide their student ID card.
- If students come across anyone in the process of committing a crime or acting suspiciously, they should immediately contact Campus Safety via the emergency line at (562) 777-4000 with specific information.
- All calls are evaluated and the appropriate response is determined based on factual information.
Entry by Biola Personnel
- The university reserves the right to enter rooms or apartments under the following guidelines:
- Emergency when there is a clear and imminent threat to the well-being of students or the university’s personnel or property.
- Health and safety inspections conducted under university guidelines. See Cleaning & Maintenance.
- For suspected violations of university, federal, state or local laws, rules, regulations or ordinances.
- Student possessions and premises occupied by students may be subject to search by university personnel upon a good faith determination that a violation may have occurred, as ordered by the Vice President for Student Development, the Associate Vice President & Chief of Campus Safety, or their designee. Please refer to Room Searches below.
- The university reserves the right to enter any room or apartment having a vacancy, even if the unit is partially occupied, at any reasonable time to show vacant spaces to prospective students. When practical, residents will be given advance notice.
University officials, including Campus Safety and Housing & Residence Life personnel, may enter student residence hall rooms, apartments, or other university housing to contact residents or to conduct searches for any of the following reasons, when authorized by the Vice President for Student Development, the Associate Vice President & Chief of Campus Safety, or their designee:
- To investigate a report of illegal activity or when there is a reason to believe illegal activity is taking place or has taken place;
- To investigate a report of a violation of university policy or when there is reason to believe a violation of university policy is taking place or has taken place;When there is a health or safety concern, or to investigate reports of threats to health or safety;
- To conduct welfare checks;
- To investigate missing student reports;
- With the consent of a resident.
- All thefts on campus should immediately be reported to Campus Safety.
- See Personal Property for liability information.
- Tampering with fire equipment in any way is considered a misdemeanor under county and state law. This includes, but is not limited to:
- Keeping fire doors open or blocking automatic door closer operation;
- Disabling, removing or tampering with fire extinguishers, smoke detectors or their batteries, or fire alarms;
- Hanging anything from or attaching anything to fire sprinklers.
- Violators, including students who pull fire alarms under false pretenses, will be charged for repair costs, cited by Campus Safety, and may face legal prosecution which could include jail terms.
- Students who fail to evacuate buildings during a fire alarm will be fined and may face disciplinary action.
- Replacements for damaged or missing smoke/heat detectors will cost at least $150.
- See Decorations, Prohibited & Illegal Items and Appliances & Devices Not Permitted for fire safety standards.
- Per fire code, all stairwells, walkways, hallways and balcony walkways must remain clear of furnishings, trash and personal belongings after check-in week.
- See Annual Security & Fire Safety Report for fire safety statistics and a description of fire safety equipment in the residence halls and apartments.
- Students may provide a confidential contact to be notified within 24 hours if they are ever determined to be missing. The confidential contact information may be provided when filling out the Housing Application (students will be provided with this option on an annual basis). To update confidential contact information at any other time, students may contact the Housing & Residence Life Office. This information will be maintained confidentially and will be accessible only to authorized university officials, and will not be disclosed to any other individuals except to law enforcement personnel as necessary for a missing student investigation.
- In the event a student who is under the age of 18 and is not legally emancipated is determined to be missing pursuant to the procedures set forth in the university’s Missing Student Policy, the university is required to notify a custodial parent or guardian, in addition to the student’s designated confidential contact, no more than 24 hours after the student is determined to be missing.
- See the Annual Security & Fire Safety Report for Biola’s Missing Student Policy.
- Students may update personal emergency notification contact methods on MyAccount to receive e-mail, text and phone emergency notifications. A designation will remain in effect until changed or revoked by the student, and will not be disclosed except to appropriate university officials and/or law enforcement personnel as necessary during an emergency or the investigation of a crime.
- See the Annual Security & Fire Safety Report for Biola’s Emergency Response and Evacuation Policy.
Campus Safety Report
See Campus Safety’s Annual Security & Fire Safety Report for information on fire safety, crime statistics, emergency protocols and missing student protocols.
Parking Vehicles & Motorcycles
- Residents, students and guests are subject to all terms of Campus Safety’s Vehicle and Safety Regulations and Permit Requirements. See vehicle codes.
- All students who bring a vehicle to campus are required to purchase a parking permit, whether or not they choose to park on campus. See parking policy for all the details.
- Contact Campus Safety for regulations on storing vehicles on campus over summer and holiday breaks.
- No vehicle mechanical work of any kind is permitted on campus.
- Anyone parking a vehicle off campus must comply with the city’s posted no parking days and hours.
- Gate opener remotes for Tropicana Apartments are issued by the Grad Assistants. A replacement fee of at least $100 each will be charged to any student responsible for damaged, lost or stolen remotes. Replacement batteries may be obtained from Facilities Management.
Electric Vehicle Charging Station Parking
- Biola has a charging option available to electric vehicle (EV) drivers. As part of our commitment to supporting sustainable programs, we have partnered with ChargePoint to install electric vehicle charging stations.
- Electric vehicle (EV) charging stations are on the ground level of Parking Structure K, and in Lot D west of the Lim Center for Science, Technology and Health.
- The rate for ChargePOint users approved as Biola community members is $1.00/hours for the first 8 hours, then $1.50/hour with a maximum of $12.00 for the charging session. All others are considered visitors and will be charged $2.00/hour with no maximum.
- EV drivers may download the ChargePoint mobile app and visit www.chargepoint.com to create an account and get specific instructions.
- Charging station parking is reserved for electric vehicles (EV) and is to be used only while charging a vehicle.
- Vehicle charging from outlets at other campus locations is strictly prohibited. Violators will be cited and are subject to fines.
Off-Campus Shuttle & Campus Safety Escort
The university operates a bus shuttle that can transport students to and from the off-campus Biola apartments at no cost. Learn about routes, schedule and regulations.
Students may request a Campus Safety escort to accompany them anywhere on campus or to the off-campus apartments by calling (562) 903-6000.
La Mirada Creek
The La Mirada Creek catch basin on campus will flood during heavy rain. Due to the risk of injury or disease, all rafting, swimming, wading, or floating in the creek are prohibited and can result in a citation from Campus Safety or county officials.