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What We Do

The Admissions Operations Department oversees the Admissions CRM Recruit (Customer Relationship Management system) and the functional use of Banner (University ERP) and Perceptive Content (File Imaging System) for University Enrollment as well as for staff and faculty in the admissions process. This includes the management of admissions processes at all program levels, the production of enrollment reports to inform the university’s strategic decisions, the processing of all documents and supplemental items in the admissions process, and the handling of all incoming student data. Admissions Operations collaborates closely with many offices around campus.

Open Hours

Regular Hours
8:00am - 5:00pm (Monday - Friday)

Summer Hours
8:00am - 5:00pm (Monday - Thursday)
8:00am - 12:00pm (Friday)

For list of observed Holidays, see http://www.biola.edu/bonus-and-holidays

Department Members

Caitlin Esau
Director of Admissions Operations
Riva Lee
Business Process Specialist
Abraham Brevard
Business Analyst, CRM
Meredith Vincent
Lead Operations Specialist
Theresa Valles
Processing Manager
Tiffany Pang
Senior Operations Specialist
Maritza Nevarez
Senior Operations Specialist
Deedee Lee
Processing Specialist
Daniel Allinson
Data Analyst
Biola University
13800 Biola Ave. La Mirada, CA 90639
1-562-903-6000
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