LocationLower Metzger East

What We Do

The Admissions Operations Department oversees the Admissions CRM Recruit (Customer Relationship Management system) and the functional use of Banner (University ERP) and Perceptive Content (File Imaging System) for University Enrollment as well as for staff and faculty in the admissions process. This includes the management of admissions processes at all program levels, the production of enrollment reports to inform the university’s strategic decisions, the processing of all documents and supplemental items in the admissions process, and the handling of all incoming student data. Admissions Operations collaborates closely with many offices around campus.

Open Hours

Regular Hours
8:00am - 5:00pm (Monday - Friday)

Summer Hours
8:00am - 5:00pm (Monday - Thursday)
8:00am - 12:00pm (Friday)

For list of observed Holidays, see

Services We Offer

Department Members

Lisa Rubio
Director of Admissions Operations
Riva Lee
Associate Director, Operations Processes
Meredith Vincent
Lead Operations Specialist
Theresa Valles
Processing Manager
Tiffany Pang Barrozo
Senior Operations Specialist
Maritza Nevarez
Senior Operations Specialist
Meghan Vincent
Data Processing Specialist
Glenn Hendrickson
Business Analyst for CRM
Anissa Villalobos
Admissions Document Processor
Amanda Udell
Admissions Document Processor
Biola University
13800 Biola Ave. La Mirada, CA 90639
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