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Office Hours

  • Regular Hours
    8 a.m.–8 p.m. (Monday through Friday)

    8 a.m.–4 p.m. (Saturday)

    Offices are closed on observed holidays.

Biola University is committed to your success, both academically and professionally. That is why we want to provide lifelong learners with a Success Coach.* Your Success Coach will be with you throughout your time at Biola, from the moment you are admitted until graduation.

Success Coaches…

  • Are knowledgeable in the academic program in which the student is enrolled
  • Provide academic advising and planning to ensure clear path within the program of choice
  • Assist students through the enrollment process
  • Guide the student through course selection and registration
  • Monitor student’s progress until successful completion of the program requirements
  • Assist the student with basic financial aid inquiries
  • Assist the student with inquiries regarding Biola’s Learning Management System, Canvas
  • Provide students with valuable and engaging learning strategies and tips for success in the virtual classroom
  • Offer spiritual and life coaching and guidance
  • Provide students with valuable strategies and career development support through their partnership with Biola’s Center for Career Development

*Only programs listed as "Supported Programs" have Success Coaches available for their learners.

Department Members

Director of Online & Graduate Student Success
Susie Kim
Success Coach
Cristal Carrillo Vazquez
Success Coach
Mark Medina
Success Coach
Otto Meyer
Success Coach
Success Coach

View All Members