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Meet Our Team

Our financial aid team is made up of expert staff members focused on helping the Biola community navigate the financial aid process. Each member of our team is knowledgeable and dedicated, ready to serve you and answer any questions you have.


Geoff Marsh
Senior Director of Financial Aid
Associate Director of Financial Aid, Training and Compliance
Melissa Gonzalez
Associate Director, Online/Modular/Trimester Programs
John Melendrez
Senior Financial Aid Specialist, Federal Direct Loans
Moon Hui Jung
Assistant Director, Financial Aid Processing
Rosanne Zukle
Assistant Director, Special Programs, R2T4
Emilee Hidy
Assistant Director of Financial Aid, SAP and Compliance
Kimberly Caal
Senior Financial Aid Counselor
Sheena Arroyo
Financial Aid Counselor (Military Benefits)
Hannah Emenaker
Assistant Director, Customer Service and Student Worker Supervisor
Michele Redmond
Financial Aid Counselor
Donna Blackwell
Associate Director, Customer Service and Front Office
Erin Song
Financial Aid Specialist ( Private/Institutional Loans)
Jennifer Cortez Ramirez
Online Undergraduate Financial Aid Coordinator
Sarai Hernandez
Financial Aid Counselor
Robert Saldana
Financial Aid Specialist