Meet Our Team

Our financial aid team is made up of expert staff members focused on helping the Biola community navigate the financial aid process. Each member of our team is knowledgeable and dedicated, ready to serve you and answer any questions you have.

Geoff Marsh

Senior Director of Financial Aid

Jonathan Seruyange

Associate Director of Financial Aid, Training and Compliance

Melissa Gonzalez

Associate Director, Online/Modular/Trimester Programs

John Melendrez

Senior Financial Aid Specialist, Federal Direct Loans

Moon Hui Jung

Assistant Director, Financial Aid Processing

Rosanne Zukle

Assistant Director, Special Programs, R2T4

Emilee Hidy

Assistant Director of Financial Aid, SAP and Compliance

Kimberly Caal

Senior Financial Aid Counselor

Sheena Arroyo

Financial Aid Counselor (Military Benefits)

Hannah Emenaker

Assistant Director, Customer Service and Student Worker Supervisor

Michele Redmond

Financial Aid Counselor

Donna Blackwell

Associate Director, Customer Service and Front Office

Brooke Fermin

Senior Financial Aid Specialist

Erin Song

Financial Aid Specialist ( Private/Institutional Loans)

Heaven Lee

Scholarship Specialist

Jennifer Cortez Ramirez

Online Undergraduate Financial Aid Coordinator

Sarai Hernandez

Financial Aid Counselor

Robert Saldana

Financial Aid Specialist