Meet Our Team

Our financial aid team is made up of expert staff members focused on helping the Biola community navigate the financial aid process. Each member of our team is knowledgeable and dedicated, ready to serve you and answer any questions you have.

Geoff Marsh

Senior Director of Financial Aid

Cassandra Rowe

Receptionist/Office Assistant

Donna Blackwell

Associate Director, Customer Service and Front Office

Emilee Hidy

Assistant Director of Financial Aid, SAP and Compliance

Erin Song

Financial Aid Specialist (Private/Institutional Loans)

Hannah Emenaker

Assistant Director, Customer Service and Student Worker Supervisor

Jennifer Cortez Ramirez

Online Undergraduate Financial Aid Coordinator

John Melendrez

Senior Financial Aid Specialist (Federal Direct Loans)

Jonathan Seruyange

Associate Director of Financial Aid, Training and Compliance

Kimberly Caal

Senior Financial Aid Counselor (First Gen & LEAD liaison)

Michele Redmond

Financial Aid Counselor (Study Abroad)

Moon Hui Jung

Associate Director of Financial Aid

Rachel Chu

Financial Aid Specialist

Robert Saldana

Senior Analyst Specialist (Financial Aid Awards)

Sarai Hernandez

Financial Aid Counselor

Sheena Arroyo

Financial Aid Counselor (Military Benefits)

Solomon Riseley

Scholarship Specialist