Financial Aid Counseling
The Office of Financial Aid offers financial aid counseling throughout the year. If you have questions or concerns about the financial aid process, connect with us so we can help. Our experienced counselors have specific knowledge about important deadlines you need to know about, key details for required forms and more.
Counseling Hours
Due to the ongoing coronavirus pandemic, we will have limited staffing available on campus beginning 1/18/2022. This may cause longer than usual wait times for in-person counselor appointments. Therefore, we strongly encourage connecting with our office via phone or email to connect with a counselor for faster service. You can reach us at (562) 903-4742, financialaid@biola.edu, or by completing our Contact Request Form.
Our financial aid counseling services are offered primarily through drop-in meetings at the times listed below. Be sure to bring any documentation you have questions about, as well as your student ID number and login information for any pertinent financial accounts you may need to reference. We aim to serve students promptly, but wait times for counseling can vary by season — with our busiest month being August. Avoid the rush by connecting with us as far as possible in advance of the start of the academic term.
| Day | Office Hours | Drop-in Counseling Hours |
|---|---|---|
| Monday | 8 a.m.–5 p.m. | 9–11:45 a.m., 1–4 p.m. |
| Tuesday | 8 a.m.–5 p.m. | 9–11:45 a.m., 1–4 p.m. |
| Wednesday | 1–5 p.m. | 1–4 p.m. |
| Thursday | 8 a.m.–5 p.m. | 9–11:45 a.m., 1–4 p.m. |
| Friday | 8 a.m.–5 p.m. | 9–11:45 a.m., 1–4 p.m |
Important Dates
| Day/Date | Details |
|---|---|
| Every Friday from May 21–Aug. 13 | Our hours will be from 9-11:30 a.m. on Summer Half Day Fridays from May 21–Aug. 13. |
Meet Our Front Office
Our financial aid front office staff, which includes student workers, will be your first line of contact. They can answer many of your basic financial aid questions and will refer you to a counselor for specialized questions.
Meet Our Counselors
Our financial aid counselors are here to support you in any way they can. Get to know the counseling team and experience their expertise for yourself.
Understand Financial Aid
Whether you’re new to the financial aid process or have gone through it multiple times before, our detailed instructions can help. Learn more about key steps, important deadlines and required forms, and contact us if you have any questions.