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Financial Aid Counseling

The Office of Financial Aid offers financial aid counseling throughout the year. If you have questions or concerns about the financial aid process, connect with us so we can help. Our experienced counselors have specific knowledge about important deadlines you need to know about, key details for required forms and more.

Counseling Hours

Financial aid counseling is available via phone or in-person at the times listed below. Be sure to bring any documentation you have questions about, as well as your student ID number and login information for any pertinent financial accounts you may need to reference. We aim to serve students promptly, but wait times for counseling can vary by season — with our busiest month being August. Avoid the rush by connecting with us as far as possible in advance of the start of the academic term.

Day Office and Phone Hours Counseling Hours (Appointment Not Required)
Monday 9 a.m.–4 p.m. 9–11:45 a.m., 1–4 p.m.
Tuesday 9 a.m.–4 p.m. 9–11:45 a.m., 1–4 p.m.
Wednesday1–4 p.m. (Walk-ins only — no phone support available during this time)
Thursday 9 a.m.–4 p.m. 9–11:45 a.m., 1–4 p.m.
Friday 9 a.m.–4 p.m. 9–11:45 a.m., 1–4 p.m.

Note: The office will be closed for lunch from 12–1 p.m. (Monday-Friday). There will be no counseling offered on Wednesdays.


Important Dates

Day/Date Details
Every Friday from May 21–Aug. 13 Our hours will be from 9 a.m.–12 p.m. on Summer Half Day Fridays from May 21–Aug. 13.

Contact Financial Aid

Meet Our Counselors

Our financial aid counselors are here to support you in any way they can. Get to know the counseling team and experience their expertise for yourself.

Kimberly Caal
Senior Financial Aid Counselor
Sheena Arroyo
Financial Aid Counselor
Hannah Emenaker
Assistant Director, Customer Service
Michele Redmond
Financial Aid Counselor
Sarai Hernandez
Financial Aid Counselor

Understand Financial Aid

Whether you’re new to the financial aid process or have gone through it multiple times before, our detailed instructions can help. Learn more about key steps, important deadlines and required forms, and contact us if you have any questions.

See the Financial Aid Process