LocationMiddle Metzger East

What We Do

The Department of Financial Aid will guide and assist you through federal, state, and institutional financial aid processes to help you secure financial aid that can make your college dreams a reality. Our front-end staff is available to provide answers to many of your financial aid questions and our counseling team offers individualized meetings to assist with the complexities of the aid process and to help identify other potential sources of aid. Our behind-the-scenes specialist team works diligently and quickly to process your FAFSA and other paperwork in an excellent manner to ensure the timely and accurate disbursement of your financial aid. Ultimately, we strive to provide excellent customer service to our students and families while ensuring Biola University remains compliant with the many external and internal rules that govern the financial aid process.

Department Members

Geoff Marsh
Senior Director of Financial Aid
Donald Gordon
Associate Director of Financial Aid, Customer Service and Staff Care
Associate Director of Financial Aid, Training and Compliance
Kathy Anderson
Associate Director of Financial Aid Systems
Melissa Gonzalez
Associate Director, Online/Modular/Trimester Programs
Kari Watrous
Assistant Director of Financial Aid Processing
Theodore Cervantes
Systems Specialist
John Melendrez
Financial Aid Specialist (Federal Direct Loans)
Moon Hui Jung
Financial Aid Specialist (Federal Direct Loans)
Ashlynn Yoon
Financial Aid Specialist (Private & Institutional Loans)
Rosanne Zukle
Senior Specialist (Special Programs, R2T4)
Emilee Hidy
Senior Specialist of SAP and Compliance
Becky Langenwalter
Senior Counselor
Michael Katz
Senior Counselor (Study Abroad Programs)
Kimberly Alvarez
Financial Aid Counselor
Sheena Arroyo
Financial Aid Counselor (Military Benefits)
Hannah Emenaker
Senior Counselor and Student Worker Supervisor
Michele Redmond
Receptionist/Office Assistant
Sierra Hinzo
Financial Aid Specialist (Scholarships)
Faye Maretic
Financial Aid Coordinator - Online Programs
Karen Nutcher
Administrative Assistant/Financial Aid Office Assistant
Sarai Molina
Office Assistant
Brooke Fermin
Financial Aid Specialist (Cal Grants and Tuition and Waiver)
Biola University
13800 Biola Ave. La Mirada, CA 90639
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