About

On behalf of the Campus Safety Department, I would like to welcome you to our home on the web. Whether you are a current student, faculty or staff member, or someone exploring educational or employment opportunities at Biola University, I am grateful for your interest in the work of Campus Safety.

Biola University is a special place to learn and grow. Our team of dedicated staff and student personnel care deeply about the well-being and protection of our community. We are committed to serving with excellence and integrity at all times. Biola is located in La Mirada, one of the safest communities in the region, and benefits from a strong partnership with the Los Angeles County Sheriff’s Department at the La Mirada Station, located just across the street from campus.

Let me share with you an overview of the Campus Safety Department and the services we provide to support our community:

• Field Operations — Provides 24/7 patrol, crime prevention, safety escorts, response to emergencies, medical calls, and student support. Our officers include armed personnel operating under strict accountability, student cadets assisting with escorts, traffic, and parking, and gate attendants monitoring campus access.
• Communications and Emergency Operations — Operates our Communications Center, monitoring alarms, security cameras, emergency notifications, the Rave Guardian safety app, and the campus public address system.
• Administrative Operations — Oversees parking management, permits, citation appeals, bicycle registration, access control, and general inquiries.
• Travel Safety & Risk Mitigation (TSRM) — Prepares and supports university-sponsored travel through risk assessments, training, and crisis management resources.
• Community Outreach Unit — Builds partnerships across our diverse campus community, providing training, accountability systems, and outreach programs.
• Emergency Preparedness — Coordinates the University’s Emergency Response Team (ERT), conducts emergency training, drills, and preparedness education for students, faculty, and staff.
• Emergency Medical Technicians (EMTs) — Provides after-hours medical response through Campus Safety Officers trained as EMTs in partnership with the Student Health Center.
• First Aid/CPR Training — Offers training for student travel, campus groups, and Campus Safety personnel.
• Self-Defense Training — Provides physical assault prevention classes (RADS) through the Department of Physical Education.

At the heart of all these programs is our highest priority: the protection and safety of Biola’s students, faculty, staff, and visitors. In addition to these efforts, we maintain an emergency notification system to quickly alert the community in the event of an emergency.

I invite you to learn more about our services and policies, as well as crime statistics from the past three years, in our Annual Security and Fire Safety Report. Most importantly, I encourage you to share your suggestions on how we can continue to improve our services.

Thank you for entrusting us with the privilege of serving you.

Randy Chung

Chief of Campus Safety

It is an unfortunate fact that criminal incidents of all types occur on college campuses. Most colleges around the country investigate and make public the nature and frequency of crimes. Biola University follows this practice and believes that reporting this information to the public increases community awareness about taking steps to prevent criminal activity.

Biola encourages victims of crimes to report incidents to the Department of Campus Safety regardless of how insignificant the crime may appear. To report a crime, a victim or witness should call (562) 903-6000 or dial "0" on any campus phone. Campus Safety Officers will also assist victims who want to report crimes to the Los Angeles County Sheriff's Department.

Biola University places a high priority on your personal safety. The Department of Campus Safety has taken several steps to prevent crime. Some of these efforts include:

• Extensive Surveillance System
• 24-hour patrol
• Officers dispatched by radio
• Alarms in key areas
• Card key entry systems in areas
• On-campus safety escort service
• Gatehouse at Main Entrance and La Mirada Blvd. Entrance

The patrol jurisdiction of Campus Safety officers is limited to buildings or properties owned or leased by Biola University within the city of La Mirada. Campus Safety Officers are empowered to arrest individuals for all crimes committed on Biola property under the authority of a Memorandum of Understanding (MOU) with the Los Angeles County Sheriff. The MOU is granted under the authority of Penal Code Section 830.7 and grants all powers of arrest under Penal Code Section 836. All arrestees are turned over to the Los Angeles County Sheriff’s Department (LASD) for appropriate processing. While not a law enforcement agency, Campus Safety efforts focus on keeping campus safe by enforcing some state and local laws (e.g., trespassing, weapons violations, drug violations, etc.) as well as university policies on campus property.

The partnership and support of the Biola Community and everyone who visits our campus is a vital part of Campus Safety’s success in keeping our campus safe.

We greatly value your suggestion, input, and constructive criticism. Please email your feedback to campus.safety@biola.edu. All feedback is reviewed by the Chief or a designated senior administrator. If you have a specific question you would like answered, please make sure to include your contact information so we can get back to you.

If you wish to make a complaint regarding an employee of the Campus Safety Department, please refer to the section on Filing a Complaint.

Biola University Campus Safety continually strives to provide for the safety and security of the Biola community while providing a high level of service. Complaints about our officers and other Campus Safety personnel are taken seriously. Each complaint is thoroughly investigated and reviewed by a senior administrator or applicable university official. The full University complaint process is here.

If you provide your contact information you will receive a written response once the investigation has been completed, however, please be aware that some aspects of the outcome regarding personnel matters may be confidential.

To make a complaint, please email campus.safety@biola.edu and provide the following information:

• Your name and contact information (optional*)
• Date, time, and location of the incident
• Description of the incident and Campus Safety personnel involved
• Name and contact information for any witnesses
• Any other supporting information (photos, video, additional details, etc.)

* If you wish to make a complaint anonymously you may do so, however, be aware that we will be unable to contact you, which may affect the investigative process.

If you wish to make a general complaint about the Campus Safety Department, safety measures, campus vehicle & safety regulations, or other matters, please email your feedback to campus.safety@biola.edu (see the section Give Feedback for more information).