How to Communicate in a Crisis

School of Fine Arts and Communication

About this Course

Every organization will face a crisis at some point. Understanding how to communicate with your key audiences is critical to successfully navigating a crisis situation. In comparison to the reactive communication habits that many organizations resort to during a crisis, How to Communicate in a Crisis highlights the powerful approach of developing strategic communication before, during, and after a crisis. Join Dr. Carolyn Kim as she guides you through the fundamental principles of Crisis Communication.

During this course, you will learn how to:

  1. Design and launch a healthy communication environment
  2. Maintain this healthy communication environment
  3. Craft a crisis communication strategy plan for your organization