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For information on Biola University's coronavirus (COVID-19) response and updates, visit biola.edu/coronavirus.

Coronavirus FAQs

Review the frequently asked questions below to find more information about Biola University's response to the coronavirus health crisis.

Undergrad Grading Policy (Spring 2020)

How will letter grades be converted to CR/NC grades?

    • Any course in which an undergraduate student has earned a C- or above is eligible to be converted to “CR” based on student petition.
    • Any course in which an undergraduate student has earned a D+ or below is eligible to be converted to No Credit “NC” who indicate extenuating circumstances due to COVID-19.

What is the impact of CR/NC, instead of a letter grade, on my GPA?

    • A “CR” grade indicates a passing grade. The credit is earned, but has no effect on the student’s GPA.
    • An “NC” indicates that credit is not earned, and has no impact on the student’s GPA.

Is there a limit on the number of Spring 2020 courses I can change to CR/NC?

No, you are able to convert any of your Spring 2020 courses to CR/NC. Each individual course must be submitted in order to process the change.

Are all undergraduate courses eligible for petition to replace a letter grade with CR/NC?

Students within the School of Education are advised that any course which leads to a teaching credential is not eligible for a change to CR/NC. Please consult with your faculty in this program for information on ineligible courses. All other undergraduate courses are eligible. It is advised that you carefully review the policy and all of the information provided here to ensure that electing to change your grade to CR/NC will benefit you.

What is the deadline for changing classes to CR/NC for my Spring 2020 grades?

You will have until May 30, 2020, 10 business days after the date on which final grades are due from faculty, to submit the form requesting that your course(s) be changed to a Credit/No Credit (CR/NC) grade.

Should I change my grade to CR/NC or should I request an Incomplete grade?

The purpose of an Incomplete Grade Process is to meet your needs if you are facing unforeseeable emergencies beyond your control that are serious enough to prevent completion of course assignments before the semester ends (i.e. extended illness, significant injury, critical family emergency, etc.). This request must be approved by the instructing faculty and the Associate Provost, and work must be completed by 5 weeks after the Friday of finals week (June 20). Grades of Incomplete for Spring 2020 will not be eligible for conversion to Credit/No Credit.

What if I’m on academic probation?

Since CR/NC grades do not count toward GPA, taking a letter grade could help maintain or increase your GPA if the letter grade is higher than your prior GPA. Taking a grade of CR will allow you to replace a previous grade of D+ or below, but will not impact your current term GPA. You should consider consulting an Academic Advisor for guidance.

How will changing my grade to CR/NC impact my financial aid eligibility?

For continued financial aid eligibility, satisfactory academic progress is required. For this evaluation, CR/NC grades do not affect the GPA requirements directly, but they may affect the course completion ratio calculation. NC grades will negatively impact the course completion ratio, but may not result in a loss of aid if the student has been successfully passing sufficient courses prior to the current term. Students need to have passed a minimum of 67% of their total attempted units at any given time to remain eligible for financial aid. The benefit of being able to receive an NC grade is that the grade will not impact your GPA. However, if you earn a letter grade of D+ or below and choose a grade of NC, the course credits will not have been earned and will therefore not count towards your total course credits successfully passed for the satisfactory academic progress evaluation. See further guidance on grades of D+, D, or D- below. Note that while a grade of NC does not directly impact a student’s GPA, if you have been given an academic plan by the financial aid office for the current term, it could negatively impact your academic plan progress. You are advised to consult an Academic Advisor or Financial Aid Counselor for guidance.

I’m retaking an undergraduate course where my previous grade was D+ or below. What do I need to know?

A grade of CR in a course you are retaking will replace a prior grade of D+ or below for undergraduates, but will not count toward your GPA. A grade of NC in a course you are retaking will not replace a prior grade.

My final grade in the course is a D+, D, or D-? Should I convert my grade to NC?

The lowest passing grade for most undergraduate course requirements is a D-. Therefore, if a D+, D, or D- is changed to an NC, it is no longer a passing grade and the course will need to be repeated. For Financial Aid recipients, replacing a passing grade (D+, D, or D-) with NC could impact future financial aid eligibility.

How will changing my grades impact my plans to apply to graduate school?

Graduate programs, particularly competitive programs, may not accept a CR grade for required courses. Be sure to discuss with your faculty member(s) or department chair for guidance. For example, we have been advised by some graduate and health professional programs (e.g., medical schools) that they will not accept CR/NC grades for required science courses.

I’m currently enrolled in Writing in the Disciplines (ENGL 313). How does changing my grade to CR/NC impact my ability to meet the Writing Competency Requirement?

If you receive a C- or above in ENGL 313 and choose to convert that grade to a Credit (CR) grade, this class will fulfill the Writing Competency Requirement (WCR). If you receive a D+ or below and choose to convert your grade to No Credit (NC), you will not receive credit or fulfill the WCR, and you will need to retake this course. NOTE: If you are on the 2018-19 catalog, if you receive a D+, D or D- or below, you can consider keeping your grade as it will fulfill the Writing Competency Requirement (WCR).

What if the class I’m enrolled in requires a particular grade to move forward in my program (i.e., my course or major has prerequisite/minimum grade requirements)?

If you opt to receive a CR grade for a prerequisite course, it will satisfy the prerequisite for the purposes of course registration. For cases in which certain grades (for example a “B”) are normally required in the prerequisite course, a grade of “CR” will suffice to proceed to the subsequent course. Consult with advisors to discuss prerequisite benchmarks (e.g., foundational knowledge, skills, content) required for success in the next course. In some cases, you may choose to proceed forward to the subsequent course at your own risk.

What is the process to request a change to CR/NC for my Spring 2020 grades?

As in any other term, faculty will submit course grades at the end of the spring 2020 semester. You will have until May 30, 2020, 10 business days after the date on which final grades are due from faculty, to submit the form requesting that your course(s) be changed to a Credit/No Credit (CR/NC) grade if you so choose. You will submit each individual course number and title that you want to change to CR/NC using the form you will find in MyAccount beginning on Wednesday, May 6, 2020. Changes submitted will be approved unless a class is not eligible for CR/NC. An automatic confirmation email will be sent to you, and changes submitted by May 30 will be processed by June 15.

Am I still eligible for the semester Dean's List this semester if I choose Credit/No Credit (CR/NC) grades?

As long as you have earned at least a 3.6 semester GPA in 12 credits or more, and at least a 3.2 cumulative GPA, you will be eligible for the semester Dean's List. If you have fewer than 12 credits with letter grades, below a 3.6 GPA, and/or below a 3.2 cumulative GPA, you will not be eligible for the semester Dean's List.


Graduate Student Grading Policy (Spring 2020)

How will letter grades be converted to CR/NC grades?

    • Any course in which a graduate student has earned a B- or above is eligible to be converted to “CR” based on student petition.
    • Any course in which a graduate student has earned a C or below is eligible to be converted to No Credit “NC” who indicate extenuating circumstances due to COVID-19.

What is the impact of CR/NC, instead of a letter grade, on my GPA?

    • A “CR” grade indicates a passing grade. The credit is earned, but has no effect on the student’s GPA.
    • An “NC” indicates that credit is not earned, and has no impact on the student’s GPA.

Is there a limit on the number of Spring 2020 courses I can change to CR/NC?

No, you are able to convert any of your Spring 2020 courses to CR/NC. Each individual course must be submitted in order to process the change.

What is the deadline for changing classes to CR/NC for my Spring 2020 grades?

You will have until May 30, 2020, 10 business days after the date on which final grades are due from faculty, to submit the form requesting that your course(s) be changed to a Credit/No Credit (CR/NC) grade.

Should I change my grade to CR/NC or should I request an Incomplete grade?

The purpose of an Incomplete Grade Process is to meet your needs if you are facing unforeseeable emergencies beyond your control that are serious enough to prevent completion of course assignments before the semester ends (i.e. extended illness, significant injury, critical family emergency, etc.). This request must be approved by the instructing faculty and the Associate Provost, and work must be completed by 5 weeks after the Friday of finals week (June 20). Grades of Incomplete for Spring 2020 will not be eligible for conversion to Credit/No Credit.

What if I’m on academic probation?

Since CR/NC grades do not count toward GPA, taking a letter grade could help maintain or increase your GPA if the letter grade is higher than your prior GPA. Taking a grade of CR will allow you to replace a previous grade of C+ or below in most graduate programs, but will not impact your current term GPA. You should consult your academic program for guidance.

How will changing my grade to CR/NC impact my financial aid eligibility?

For continued financial aid eligibility, satisfactory academic progress is required. For this evaluation, CR/NC grades do not affect the GPA requirements directly, but they may affect the course completion ratio calculation. NC grades will negatively impact the course completion ratio, but may not result in a loss of aid if the student has been successfully passing sufficient courses prior to the current term. Students need to have passed a minimum of 67% of their total attempted credits at any given time to remain eligible for financial aid. The benefit of being able to receive an NC grade is that the grade will not impact your GPA. However, if you earn a letter grade of C+ or below and choose a grade of NC, the course credits will not have been earned and will therefore not count towards your total course credits successfully passed for the satisfactory academic progress evaluation. Note that while a grade of NC does not directly impact a student’s GPA, if you have been given an academic plan by the financial aid office for the current term, it could negatively impact your academic plan progress. You are advised to consult an Academic Advisor or Financial Aid Counselor for guidance.

I’m retaking a course. What do I need to know?

Consult with your graduate program for guidance on whether or not you should select the CR option.

How will changing my grades impact my plans to apply for further graduate education?

Graduate programs, particularly competitive programs, may not accept a CR grade for required courses. Be sure to discuss with your faculty member(s) or department chair for guidance, and research programs of interest to discover whether or not they have posted policies during COVID-19.

Are there any programs or classes that aren’t eligible for the change to CR/NC?

    • Students within the School of Education are advised that any course which leads to a teaching credential is not eligible for a change to CR/NC. Please consult with your faculty in this program for specific information on ineligible courses.
    • Master’s in Speech Language Pathology students should consult with your faculty in this program for information on ineligible courses.
    • Doctoral candidates at Rosemead School of Psychology are advised that courses in this program are not eligible for a change to CR/NC. Please contact your faculty in this program for further clarification.

What if the class I’m enrolled in requires a particular grade to move forward in my program (i.e., my course or major has prerequisite/minimum grade requirements)?

If you opt to receive a CR grade for a prerequisite course, it will satisfy the prerequisite for the purposes of course registration. For cases in which certain grades (for example a “B”) are normally required in the prerequisite course, a grade of “CR” will suffice to proceed to the subsequent course. Consult with advisors to discuss prerequisite benchmarks (e.g., foundational knowledge, skills, content) required for success in the next course. In some cases, you may choose to proceed forward to the subsequent course at your own risk.

What is the process to request a change to CR/NC for my Spring 2020 grades?

As in any other term, faculty will submit course grades at the end of the spring 2020 semester. You will have until May 30, 2020, 10 business days after the date on which final grades are due from faculty, to submit the form requesting that your course(s) be changed to Credit/No Credit (CR/NC) grading if you so choose. You will submit each individual course number and title that you want to change to CR/NC using the form you will find in MyAccount beginning on Wednesday, May 6, 2020. Changes submitted will be approved unless a class is not eligible for CR/NC. An automatic confirmation email will be sent to you, and changes submitted by May 30 will be processed by June 15.


Cancellations

Will classes be canceled? Or taught online?

We will transition to remote delivery formats for all “in person” classes for the remainder of the semester effective Monday, March 23, 2020.

Will Biola cancel any of their large events?

All on-campus events and conferences through the June have been canceled in the interest of public safety. 

Will Biola refund housing costs to students who choose to return home?

Yes, Biola will fully credit student accounts for housing and meals on a prorated basis, for those students moving home. This supersedes previous communication regarding housing cancellation costs.

Has Biola Youth Theatre closed?

Biola Youth Theatre production of Annie as well as the spring fundraiser have been cancelled. These steps must be taken in order to safeguard the public health and that of our families. 

Will classes still continue?

Classes will resume the week of March 23 remotely and continue through the rest of the spring semester.


On-campus Precautions

What do I do if I have a student or floormate who is sick?

Students should contact the Health Center at (562) 903-4841, Monday through Friday, 8 a.m. - 5 p.m., if they are experiencing flu-like symptoms. After hours, please contact the 24/7 coronavirus hotline at (562) 906-4501. If a student or floormate is sick, Student Development will work with the student to make housing accommodations for either the sick student or the healthy student.

Where will students be isolated if they have flu-like symptoms?

Students living locally are instructed to self-isolate at home. Arrangements will be made for students unable to return home to be isolated away from other members of the community.

Is Biola prepared with supplies and equipment to respond to the coronavirus?

Biola University has a comprehensive response plan in place and the university has resources such as emergency food, water, and medical supplies available in the event that they become necessary.

How do you know that people coming to campus don’t have COVID-19?

At this time, the campus will be closed to outside visitors effective March 23 through at least May 8 with the possible exception of certain vendors and contractors. The university will no longer host in-person visits to campus, but instead campus visits will be managed virtually or by phone. This visitor restriction timeframe will be evaluated on a regular basis.

What is Biola’s sanitization process? What sanitization procedures have food services implemented?

The custodial team at Biola has been extra diligent in disinfecting areas on campus where there is a likelihood of germ spread such as service counters, conference tables, classroom desks and door handles. They have increased their sanitization efforts in order to assist with reducing the chance of COVID-19 transmission.

Bon Appetit is taking proactive steps to reduce the risk of COVID-19 transmission by contact surfaces. Bon Appetit employees are being trained to sanitize customer contact surfaces every 30 minutes in the Café on the hour and a half hour.

Can students leave their vehicles on campus?

Yes, students can leave their vehicles on campus, but they will be asked to park their vehicle in a certain parking lot and they must submit a liability waiver form and a spare key to the Campus Safety Administrative Office before leaving. They are asked to not leave any personal belongings inside their vehicle and use a steering wheel lock if they have one.

Can students leave their bicycles on campus?

Bicycles should be removed from campus and taken home if at all possible. Bicycles that are unable to be removed from campus should be secured to a bike rack with a U-lock through the frame of the bike.


COVID-19

Have any students been quarantined for COVID-19?

At this time, Biola has no cases of COVID-19 on campus and the campus is at low risk. Any student who is experiencing flu-like symptoms and has recently traveled from countries designated by the CDC as Level 2 or 3 travel risk for coronavirus are being asked to self-isolate for 14 days. In addition, any student who returned from spring break travel from the impacted regions in Washington state and were experiencing flu-like symptoms were asked to self-isolate until 24 hours after the resolution of symptoms. This is a precautionary measure in order to prevent the potential spread of COVID-19.

What is your clearance process for Biola community members who have traveled to impacted areas?

Students and employees returning from impacted regions are instructed to call the 24/7 coronavirus hotline at (562) 906-4501. Based on their location, duration or travel, whether they have symptoms and any other relevant factors they will be given instructions on whether or not they can return to campus, monitoring symptoms or the need to self-isolate. Those who have no symptoms or have not been in contact with someone with COVID-19 will be cleared to return to class or work. At this time, Biola has no cases of COVID-19 and the campus is at low risk.

How are students tested for COVID-19?

Biola’s Health Center has testing kits now from our commercial lab Quest Diagnostics. According to LADPH’s guidelines, testing is available for individuals who exhibit cough or fever and have had a known exposure to COVID-19.

Will students be required to move out of housing?

Students are being asked to move out of Residence Halls and university-owned apartments as soon as possible but no later than Sunday, March 22. Students with extenuating circumstances are required to fill out a Request to Stay form, should they choose to stay on campus. We believe this is in students’ best interest as President Trump has hinted at restricting travel to and from California. We don’t know how federal and state regulations might ramp up in the coming days.

Will Spring Commencement take place?

Spring Commencement scheduled to take place May 8-9 will be postponed with more information coming as contingency decisions are made. This honors the input of graduating students whose feedback we solicited.

Will there be any on-campus housing or will residence halls be closed to all students?

Students are being asked to move out by Sunday, March 22 by 5 p.m. Students should complete the Express Check Out process as previously outlined; check out sheets and envelopes can be found at Residence Hall front desks and Housing Services. Students who believe they need to stay on campus and continue meals here due to extenuating circumstances will need to fill out this form Request to Stay by Wednesday, March 18, 2020 at 5 p.m. in order to plan accordingly.

Will study abroad students be asked to return home?

All students enrolled in study abroad programs have returned home.

Has anyone tested positive at Biola?

One employee did test positive. That employee, by virtue of the person’s rather unique job duties and tracing of activities, did not come into contact with students or others within the Biola community aside from the co-workers who were notified. The co-workers were notified and they were asked to self-isolate as a precaution. They did not experience any symptoms for the 14 days they were isolated. The employee, who tested positive, has fully recovered and recently tested negative.

To date this has been our only known positive case of COVID-19 on campus and we are incredibly grateful. We have not had any positive COVID-19 cases among our remaining residential students. The Health Center remains dedicated to the evaluation, testing and guidance on all potential COVID-19 illnesses on campus.

How are nursing students affected by moving classes remotely?

Nursing students enrolled in specific theory and clinical courses this spring 2020 semester will be withdrawn from these courses and receive ‘W’s on their academic transcript (‘W’ grades do not negatively affect your GPA). Because of the withdrawn courses, students will receive full tuition credit for these courses. If a student has to enroll in one more semester to complete their degree requirements, that student will be eligible for academic scholarship for an additional term. If a student has to take more than 18 credits this fall because of this situation, Biola will provide an additional grant to offset the cost of additional credits. The Department of Nursing’s administrative staff is working hard at making adjustments for students and also working in conjunction with Alumni Relations and the Office of Advancement & Strategic Planning to explore additional funding opportunities. For questions and concerns about academic scholarships, federal loans and other financial aid implications, please contact the Department of Nursing at nursing.department@biola.edu.