Contacting the Blackboard Administrator
Hi, my name is Matthew Weathers. I am the person to contact if you have questions about using Blackboard at Biola. My official title is the Applied Instructional Technology Administrator for the Distance Learning Department, which is under the Vice-Provost for Faculty Development and University Assessment. Here's how to contact me:
- Email: just Matthew Weathers on BUBBS, or matthew [dot] weathers [at] biola (dot) edu, which is the same thing
- Phone: Biola Extension 3277, or (562) 944-0351, then 3277# from off-campus
- 24-Hour Blackboard Hotline: (562) 322-7427. This is a cell phone I usually carry. Feel free to call day or night: if I'm in class, busy, or asleep, I turn the ringer off. So even if it's 3:00 a.m., feel free to call and leave a voicemail, I will get back to you when I can.
The Biola IT HelpDesk can also answer some Blackboard questions. They have the ability to change passwords and fix simple enrollment issues. You can contact them at x4740, or (562) 903-4740 Monday-Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.