7. Meal Plans

Meal Plan Policies

The meal plan week is Sunday through Saturday.

Uneaten meals are not carried over from week to week or from semester to semester.

The following week’s menu will be posted on the Bon Appetit web site and at the entrance of the Café

Minimum meal plan requirement for residents

  • All residents of residence hall (not apartment) housing including Thompson Hall, whether full- or part-time, are required to purchase a minimum 10 meals per week plan
  • Students who do not select a meal plan by the end of Registration or at the time they move into on-campus residence hall housing will be assigned the 20 Flex plan.
  • Commuters and residents of Biola apartments are not required to contract for meal plans. Those who elect to do so are not held to the Contract in the same way as resident students and may change or cancel their meal plan at any time.
  • Whichever meal plan Students select in the Fall will remain the same for the Spring semester (including the 5 Flex and Block plans) unless they make a change. Spring meal plan changes may be made in MyHousing beginning the middle of November.

No free meals or credit

  • Financial responsibility for the meal plan begins Opening Day of each semester; there are no "free meal" periods.
  • Credit will not be granted for meals not eaten.

Purchasing or Changing Meal Plans

  1. Log into https://my.biola.edu
  2. Select the Student tab.
  3. Click the Go to MyHousing! link in the MyHousing section of the tab.
  4. On the “select a MyHousing System” screen, click the Login button under MyHousing.
  5. The Navigation menu in the upper left corner of the screen will list several options. Select Dining.
  6. Depending on the time of year, information for more than one term may be displayed. In the section for the correct term, choose Select a New Dining Plan. Click the Continue button.
  7. Select the desired meal plan, then click Submit.

Purchasing Student Dollars

  1. Go to: biola.edu/eAccounts
  2. Login with the same net ID used for my.biola.edu
  3. Fill in the information. Be sure to save the credit card information.
  4. Dollars purchased through eAccounts are added directly to the student’s Student Dollars balance.
  5. With eAccounts, students can check the number of meals left on a meal plan, and check the Flex and Student Dollars used. Anyone who has the student’s email address (i.e. family members) can add Student Dollars, but will be unable to view meals left or Dollar balances.

Meal Plans during “late” registration

  • All students who have not completely enrolled by the beginning of the semester will have their ID card access inactivated until they complete enrollment. When they have completed enrollment their ID card access will be activated.
  • During late enrollment, students with inactivated ID cards may pay cash for meals at the retail facilities. No refunds will be given for the days the ID card access is inactive.
  • Students using the Café dining room may leave a $5.00 deposit at each meal which is then refunded once they finalize enrollment and their ID card access is restored.

Meal Plan Cancellation

  • Students contracted for residence hall housing (including Thompson Hall) may not cancel their Meal Plan so long as the Housing portion of the Contract is in effect.
  • Cancellation of the Housing portion of the Housing & Food Service Contract does not cancel the Meal Plan portion since many off-campus students desire to continue their meal plans. Students who have questions or wish to cancel meal plans should e-mail Carolyn White (carolyn.white@biola.edu). Students must not rely on any office, department or person to cancel Meal Plans for them.
  • Failure to select a specific Meal Plan or to use the Meal Plan does not cancel the Meal Plan portion of the Contract. Withdrawal from the University does not automatically cancel the Meal Plan portion of the Contract. Students must cancel meal plans in writing by email to . Students must not rely on any office, department or person to cancel the Meal Plan.
  • Meal Plan holders are responsible to pay for the Meal Plan through the day on which the Meal Plan is cancelled. Financial responsibility for the Meal Plan will continue through the day Auxiliary Services is directly informed of the cancellation.

Flex Plans

  • Flex plans each include meals-per-week which are eaten in the Café plus additional dollars that can be spent to treat guests, to eat in the Café, or to purchase food at the Eagle’s Nest, Common Grounds, The Talon, the Soaring Eagle food truck, or coffee cart. Flex plan purchasers receive Flex Dollars each semester.
    • Students who use all their Flex Dollars, may purchase additional Student Dollars using eAccounts. Additional Student Dollars may also be purchased at any food venue register, or at the Phil Stations in the Library.
    • The software which tracks meal plan and Flex Dollar use distinguishes between the Flex Dollars which come with an original meal plan purchase, and Student Dollars which are purchased separately. The additional Dollars purchased are called “Student Dollars” in this software. The software will subtract purchases first from the Flex Dollars attached to the original meal plan purchase, then switch to Student Dollars once the original Flex Dollars are gone. If a food venue cashier says no Flex Dollars are available ask them to check your Student Dollars that have been purchased.
    • Flex Dollars are used only for dining. Student Dollars can be sued for dining or for printing and copying on campus.
  • The 10-meals-per-week plan does not have Flex Dollars attached.
  • Unused Flex Dollars are carried over from the fall semester to the spring semester of the same academic year, but do not carry over to the summer or next academic year.
  • Students who run out of Café meals during any given week may use Flex or Student Dollars to pay the door price for additional meals. When Student Dollars are used a 10% discount is given and a 10% tax is charged.
  • Unused Flex Dollars cannot be refunded, spent or claimed when Students leave Biola or after the last class day of the spring semester.
  • Student Dollars are not deleted at the end of Spring semester. They remain on your account for use in future terms, and can be refunded when Students withdraw or graduate.

Block Plans

  • Block Plans give access to any 40 or 175 meals at the Café during a semester for any combination of breakfasts, lunches or dinners. Meals left over at the end of the fall semester do not carry over to interterm or spring. Block Plan meals may be used to bring a guest or guests for any meal period.
  • The 40 Block Plan is for commuter students or students who live in Biola apartment housing only. The 175 Block Plan is available to all students.
  • Students who purchase a Block Plan in the Fall will be assigned the same meal plan for the Spring. Spring meal plans may be charged the middle of November.
  • Students who use all 40 meals of the 40 Block Plan before the end of a semester may purchase an additional 40 Block Plan or other meal plan.
  • Unused meals cannot be refunded or claimed when Students leave Biola or after the last class day of the semester.

Meal Plan Changes

  • Meal plans may be increased any time.
  • Students wishing to decrease their meal plan may do so:
    • prior to the fall semester until Friday, September 6, 2013; or
    • after fall semester and prior to spring semester until Friday, February 7, 2014.
  • Meal plans may only be increased after these deadlines
  • Students with voluntary meal plans may increase, decrease or cancel at any time.

Interterm and Summer Meal Plans

  • Interterm and Summer Meal Plan Contracts are optional for all students and must be contracted separately from the academic year Housing & Food Service Contract.
  • To sign up for Interterm or Summer meal plans, go to http://www.biola.edu/offices/auxiliaryservices/mealplans/ and click on the link in the Meal Plan Rates For Interterm and Summer section. Be sure to select the correct term before purchasing a meal plan.
  • Students who have Flex plan Contracts for spring semester may use leftover Flex or Student Dollars from the fall semester during Interterm

ID Card Used For Access

  • The Biola University ID Card is the official photo ID for all University access purposes, including access to the Café and Flex dollar use.
  • Meal Plan holders who forget their ID card but wish to enter the Café will be asked to leave a $5.00 refundable deposit (cash or check). Deposits may be reclaimed at Café Office during business hours by showing the ID card.
  • ID cards will be taken at the Café door for those entering but not eating. If the student then chooses to eat, a meal will be deducted.
  • The replacement cost for lost, stolen or defaced ID cards is $20.

Disciplinary Issues

  • Students involved in food fights, napkin or ice tossing, eating without paying, or other behavioral problems will be asked to leave and will be subject to disciplinary action.
  • Students found sneaking themselves or friends in to the Café without swiping their ID card or paying will be subject to disciplinary action.

Dress Code

  • Due to health and safety concerns, shoes and shirts are required at all times in the Café, Eagles’ Nest, the Talon and Common Grounds.

Special Diets

  • Meal Plan holders with food allergies or other health issues can arrange with the Café office to have special meals prepared. Meal Plan holders on a doctor-prescribed diet must provide information from their doctor to the Learning Center describing the specific restrictions or modifications being requested. The Learning Center with work interactively with the Meal Plan holder and Bon Appétit to arrange a suitable dietary plan for the student. Resident students are not exempted from the meal plan requirement due to allergies or health issues unless necessitated as a reasonable accommodation under the Americans with Disabilities Act (“ADA”) and as approved in advance by the Director of Auxiliary Services and the Assistant Dean for the Learning Center.
  • A gluten-free bar is provided in the Café.
  • Food-Allergic Individuals: Be aware that we handle and prepare egg, milk, wheat, shellfish, fish, soy, peanut, tree nut products, and other potential allergens in our food service facilities. Before placing your order, please inform your server if you or a person in your party has a food allergy or be aware that certain potential allergens may be present in self-serve situations. Please direct questions to the manager of the food service facility.

Meal Equivalency

  • Meal plan holders may exchange a Cafe meal for a meal in the Eagle's Nest, Common Grounds, The Talon, or the Soaring Eagle food truck, Monday-Thursday from 11:00 AM to 7:30 PM, or Friday from 11:00 AM to 1:30 PM.
  • All meal plans qualify for the Meal Plan Equivalency option.
  • Sack Meals, To Go Meals, Pack-Outs, Etc.

    • Meal Plan holders who may miss a meal due to work or class schedule may arrange with the Café office for a sack meal or take out meal.
    • For a nominal fee, Meal Plan holders may purchase a single to-go container for lunch or dinner Café meals, Monday – Friday. The containers are made of biodegradable materials. Student are not permitted to eat in and take out left over food. Food will not be available for takeout at breakfast or weekends. Meal Plan holders may also bring in a personal small plastic container to use for a to-go meal. All other dishes, cups, trays, and utensils must remain in the Café.
    • Meal Plan holders who dine in the Café may take out items within reason, i.e., one piece of fruit, a cookie, one ice cream or one drink to enjoy later. Taking bulk food items is not permitted (i.e., several bagels, a loaf of bread, etc.).
    • Students unable to eat in the Café due to illness may have a friend bring them a to-go meal. The person picking up the food will need the ill student’s ID card.
    • Group pack-outs must be submitted to the Café office 7 days in advance of the event and are for social events organized by official groups on campus. A minimum 48-hour cancellation notice is required to prevent being charged. Meals are not refunded for group pack-outs which are cancelled less than 48 hours in advance. Student meals are taken off beginning on Wednesday the week of the event and cannot be returned; students are urged to plan meal use wisely when involved in one or more pack-out events. The organizing department account number will be charged for meals if any of the participating students do not have available meals on their account.

    Weight loss plans

    • Resident students on Jenny Craig, NutriSystems, Weight Watchers or any other program that provides food are still obligated to have a meal plan.
    • Bon Appétit will arrange special meals for students with dietary restrictions.

    Holiday breaks

    • Meals will not be provided during Thanksgiving Break, Christmas Break and Easter Break except the Sunday after Thanksgiving and the Sunday after Easter Break.
    • The Housing & Food Service Contract does not include Interterm or Summer meal plans. Interterm and Summer meal plans may be purchased separately.

    Meal plan limitation

    • One type of meal plan (regular, flex, block or commuter) is allowed per person. No combination plans are allowed.
    • Students on a 5 flex, 10, 10 flex, 12 flex, 15 flex, or 20 flex meal plan may only swipe their card once per meal period at the Cafe. i.e. once per breakfast period, lunch period, or dinner period. Please refer to Cafe hours posted at http://www.cafebonappetit.com/menu/your-cafe/cafebiola/cafes/details/17/caf-biola#cafe-hours to determine meal periods."

Hours of Operation

During the Academic Year (see IMPORTANT DATES), food service operations will be open for service according to the following schedule. No meal service is provided during Thanksgiving Break, Christmas Break and Easter Break.

Café Dining Room

Monday – Thursday
Continuous Dining 7:00 a.m. to 7:30 p.m.
Breakfast & Lunch 7:00 a.m. to 1:30 p.m.
Dinner 4:30 p.m. to 6:30 p.m.
Saturday Brunch 10:30 a.m. to 12:30 p.m.
Saturday Dinner 5:00 p.m. to 6:30 p.m.
Sunday Continental Breakfast 7:30 a.m. to 8:30 a.m.
Sunday Brunch 12:00 p.m. to 1:30 p.m.
Sunday Dinner 5:00 p.m. to 6:30 p.m.

Eagle’s Nest

Monday – Thursday 8:00 a.m. to 12:00 a.m.
Friday 8:00 a.m. to 7:00 p.m.
Saturday 11:30 a.m. to 5:00 p.m.
Sunday 4:30 p.m. to 12:00 a.m.

Common Grounds

Monday – Friday 7:00 a.m. to 12:00 a.m.
Saturday 9:00 a.m. to 12:00 a.m.
6:00 p.m. to 12:00 a.m.
Sunday 7:00 p.m. to 12:00 a.m.


Monday – Thursday 7:30 a.m. to 10:00 p.m.
Friday 7:30 a.m. to 4:30 p.m.
Closed Weekends
Closed weekends

Bon Appétit Office

Monday – Friday
9:00 a.m. to 4:30 p.m.

Hours of Operation and Menu Information can be found at the Bon Appétit at Biola website.