Meet your Student Account Counselors

We are available by phone to serve you from 8:30 a.m. to 4:30 p.m. Monday through Friday and to meet with you in person from 10:30 a.m. to 11:30 a.m. and from 1:30 p.m. to 4:00 p.m.


ketha

Ketha Boespflug

Bursar


The Bursar Department seeks to serve students by assisting them with their student accounts and repayment of Perkins, Nursing and Institutional Loans.

 

Veronica

Veronica Cushman

Educational Loan Specialist


As your Educational Loan Specialist I oversee the Perkins, Nursing and Biola University Institutional Loans. I assist borrowers who need further guidance after receiving help from our service agency, ACS.



Marcia

Marcia de la Haye

Account Counselor and Loan Administrator


In my position, I assist with your student account questions as well as repayment inquiries on your Perkins, Nursing, and Biola University Institutional Loans.



Debbi

Debbi Favello

Account Counselor


I answer questions about student accounts, calculate and receive payments, and try to make accounting issues as stress-free as possible.


Cassie Augustyn

Cassie Augustyn

BOLD Account Counselor

I am here to help BOLD students by monitoring accounts, making sure that classes are paid on schedule, and answering any other account related questions.



Ginny

Ginny Lewis

BOLD Account Counselor


As your BOLD counselor I monitor your account, making sure all down payments and all classes are paid on schedule, and answer any other questions. It is my desire to make the payment of your classes as stress-free as possible.



Image of Gwenn Schwartz

Gwenn Schwartz

Collections Specialist


My main responsibility is to serve former students. If you are a former Biola student, I can help you with questions related to your account.

 



Image of Doug Keller

Doug Keller

Special Programs Account Counselor


I assist students enrolling in off campus and non-traditional programs, answering questions about registration and payment.